Privacy Policy

1. Introduction

Welcome to PickUp! We are committed to protecting your privacy and being transparent about how we handle your data. This policy applies to our mobile app and related services.

2. Information We Collect

We collect information to provide and improve our services, including:

• Account Info: Name, email, phone, and profile handle.
• Content: Posts, events you create or join, and club memberships.
• Location: If enabled, to show you local runs and basketball events.
• Usage: How you interact with the app to personalize your experience.

3. How We Use Your Information

We use your data to:

• Create and manage your profile and memberships.
• Show you relevant games, events, and follow suggestions.
• Process secure payments and maintain your subscription status.
• Ensure the safety and integrity of the PickUp community.

4. User-Generated Content and Reporting

PickUp collects and processes data related to user-generated content, including reports of inappropriate content and actions taken against offending users. We use this data to improve the safety of our platform and ensure compliance with our community guidelines. This data may include:

• Content flagged by users as inappropriate or offensive.
• Actions taken, such as blocking users or removing content.
• User reports and related communication with the moderation team.

All user data related to reports and moderation actions is stored securely and is only used for the purpose of maintaining a safe environment on the platform. We do not share this data with third parties, except as required by law or to enforce our community guidelines.

5. Data Sharing & Security

We never sell your personal data. We only share information with service providers (like Stripe for payments) necessary to operate PickUp. We implement industry-standard security measures to protect your data from unauthorized access.

6. Your Rights & Choices

You can manage your privacy settings, opt-out of notifications, or delete your account at any time through the app. Deleted accounts undergo an immediate soft-delete and are permanently removed after a 7-day grace period.

7. Contact Us

If you have any questions about your privacy, please reach out:

Email: harrison@playpickup.app
Website: playpickup.app